Unable to add Jira project to scope for an automation rule

Glenn A
Contributor
September 27, 2024

I'm trying to create a rule that updates a JPD issue's Status with its delivery ticket's Status... essentially auto-updating it. If I create the rule in JPD, I can't include any other Jira project to its scope, if I do it in the Jira project, I can't include the JPD project in its scope.

1. What permission am I missing? I'm admin for both projects.

2. Is there a more obvious way to do this that I am missing?

Thanks!

2 answers

0 votes
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 30, 2024

Hi Glenn, 

You need to create a global automation rule. We actually have an automation template that is doing what you're looking for, I suggest taking a look at this documentation  about automation templates in general or this one specifically about delivery panel.  

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

 

0 votes
Gary Spross
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 27, 2024

You would need to be accessing the global administration for automation rules to be able to access both projects for scoping the automation rule. This would require you to be a Jira administrator.

joachim ramberg
Contributor
September 29, 2024

It's the scope setting if I remember correctly.

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