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Syncing Polaris custom fields with Software Project


I have created custom fields in a Polaris Project e.g. High time estimate and want to send this value to the 'Original Estimate' field in a Software Project when I create a delivery ticket.

I have reviewed the below-linked article, but as I am no development engineer, I don't understand the examples and what triggers are being used to set up automation.


I have successfully achieved a similar automation for the Polaris Overview field being transferred to the Jira Software Project Descriptions field.  The key thing here is these fields are standard/preset in their respective project boards, whereas the fields I now want to be automated from Polaris are custom fields to populate preset Software fields (e.g. Story Points and Original Estimate)


How do I use custom code to do this - how do I understand the examples given in the article link to write my own automation when I am no engineer?  Please make this user-friendly as I have had an engineer look at your coding examples and they can't even work out what is triggering what and delivery what.

1 answer

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Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 22, 2023 • edited Mar 23, 2023

Hi Hannah, I've sent you a follow up email.

For those following along in the Community, below is an Automation example for copying Story points from a Discovery Project to Jira Software. Note that the Story Points field is incompatible with Automation so I've created a custom field called Story point estimate JSW.


Jan-Hendrik Spieth
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Mar 23, 2023

@Rohan Swamithe images don't show. Could you check?

Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 23, 2023

thanks @Jan-Hendrik Spieth i've reuploaded it should work now.

Like Jan-Hendrik Spieth likes this

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