update summary when update the description

[Mohamed Samy]

Hello everyone,
I have created an automation to add all data in idea summary to development Epic description. Now I'm searching for a way to update discovery Idea summary when I edit development Epic description if they are linked, using automation or any other way, is there a way to do so.

thank you

[Katja Arendt]

Hi John, I want to share my automation with you which works perfectly fine. Maybe it helps.

FYI I created that Automation directly in the JPD Project. The Field "Deferment Date" is a custom field I created in JPD as a short text field 


I use the "easy" edit issue action:

the further if JQL Actions you can ignore

[Nick Haller]

Hi @John Strang ,

I think the error / issue has to do with JPD date-fields in general. 

Essentially, these date fields within JPD are actually a date range field, and the range is expressed with a start and end value, in the format of:

{"start":"yyyy-mm-dd","end":"yyyy-mm-dd"}

The automation below worked as expected to set a JPD date-field (customfield_10087) 90 days in the future when another JPD field was edited (Roadmap value edited to "Someday"):

With the JSON above being:

{
"fields": {
"customfield_00000":"{\"start\":\"{{now.plusDays(90).jiraDate}}\",\"end\":\"{{now.plusDays(90).jiradate}}\"}"
}
}

The automation does not have any field selected in the third step as the JSON will manage which field to edit.

Hope that helps!

[Hermance NDounga]

Hello John, 

Could you please open a ticket with our support engineers so they can investigate directly in your site? 

You can create a new ticket here : https://support.atlassian.com/contact/

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

[John Strang]

Thanks, Hermance. Unfortunately, I'm unable to submit a ticket because I'm on the free version until we can validate this as a new option for the team to use moving forward.

[Hermance NDounga]

You can open a ticket even if you are on a free version, worst case you can do it via the product by clicking on "Give feedback" (bottom left side bar) and then select the support team 

[Chris Timms]

Hey @John Strang

Are you trying to use this rule within a JPD project? It is worth noting that JPD projects utilise a date field with a totally different syntax to 'standard' Jira date fields so without modification your rule is unlikely to work at all.

That being said, it appears you are having another issue here. That error is telling you that customfield_10173 doesn't exist in your project. Have you checked using the API that customfield_10173 is the ID of your Next Review Date field?

Regards,

[John Strang]

Yes, I am doing this within the JPD project and the field is a free text field. I'm just following the steps that the Jira team put in part 3 of this article.

I have checked and it is the correct ID. 

[Trudy Claspill]

Hello @John Strang 

Welcome to the Atlassian community.

Can you please show us your entire automation rule, and the details of the step where you are trying to set this field?

For the same issue, are you able to manually edit that same field through the UI? Does the field appear in the issue details for the same issue for which the rule is running?

Who is the Actor for the rule?

[John Strang]

Hi Trudy,

I can edit the field through the UI manually. Based on the error, it feels like maybe there is a bug rather than something being done wrong. 

The automation is pretty simple with a status change causing the custom free text field to receive the code in the image. I was just following the steps from the Jira Article.