Hello fellow Jirers!
I'm working on automations for some custom fields in JPD and running into an issue. I was wondering if someone with some experience in coding or JQL or things like that could help me.
Right now, I have an automation that does this:
I have 2 tickets : 1 & 2
When I populate the custom field "Related Block ID" in ticket 2 with ticket 1's Jira key, a custom field on ticket 2, called "Related Block Summary" gets populated with ticket 1's actual summary.
Now, I want another automation to do this: When ticket 1's summary gets updated manually, I want the tickets that have ticket 1's ID in their "Related Block ID" field to see the content of their "Related Block Summary" field get updated too accordingly.
Does that make sense? I asked GPT to help me and it tells me to do a lookup using this JQL:
"Related Block ID" ~ "{{triggerIssue.key}}"
But after that, the suggestions don't work/aren't clear...
Help please!
Thank you so much in advance
PS: it's Jira Cloud
Hi @Simon Rimbert,
Try this configuration:
You can find all tickets where the ticket 1 key is populated in "Related Block ID" by using Branch rule / related issues.
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