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Associating Custom Fields from JPD to Software Project

Abby Kiesling May 9, 2023

I am trying to create an automation where, when an Idea in JPD is transitioned to "Selected for Development", a ticket is automatically generated in my engineering software project, but I am unable to make this work due to custom fields that are required in the software project.  Additionally, I want to include some important fields from JPD into my software project.  


The issue I'm running into is that Jira doesn't know that Field A in my JPD project is the same thing as Field 1 in my Software Project, and I cannot for the life of me figure out how to code JSON to make it work.  


I should also note, I can find the custom field ID for the software project fields, but I can't figure out how to get the IDs for my JPD fields. 

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May 10, 2023

Hi @Abby Kiesling 


I have that automation build. To copy back and forth fields. I use {{triggerIssue.Field Name}} or {{issue.Field Name}}


I found that I can use the whole name with spaces even, as long as it matches

Ex: {{triggerIssue.Salesforce Case Number}}


Greenshot 2023-05-10 08.47.25.png

Abby Kiesling May 10, 2023

This worked!!!! Thank you very much.  I did have to make sure my fields were the same type and the options were all exactly the same.  Once I corrected that, your fix worked like a charm. 


Screenshot 2023-05-10 at 11.20.31 AM.png

Screenshot 2023-05-10 at 11.21.52 AM.png

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Omer Meshar
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May 10, 2023

@Abby Kiesling did you try getting the IDs from:
https://<your jira instance>/rest/api/2/issue/<a jira issue's key>?expand=names   ?

Did you try automation, where you can copy the value of Field A into Field 1?

Abby Kiesling May 10, 2023

This was SO USEFUL for so many different things.  Thank you Omer.  I'm saving this link template for future use.  

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Warlen Xavier Cintra May 9, 2023

Oi Abby, tem um campo de acesso JSON que p0ode dar acesso, MIT, tem um exemplo de ID que auxilia, deixo link:

Qualquer coisa tento a montagem de linha de pensamento. E obrigado. 

Abby Kiesling May 10, 2023

Hey there, thanks for the suggestion.  I'll check it out. 

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