Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Associating Custom Fields from JPD to Software Project


I am trying to create an automation where, when an Idea in JPD is transitioned to "Selected for Development", a ticket is automatically generated in my engineering software project, but I am unable to make this work due to custom fields that are required in the software project.  Additionally, I want to include some important fields from JPD into my software project.  


The issue I'm running into is that Jira doesn't know that Field A in my JPD project is the same thing as Field 1 in my Software Project, and I cannot for the life of me figure out how to code JSON to make it work.  


I should also note, I can find the custom field ID for the software project fields, but I can't figure out how to get the IDs for my JPD fields. 

3 answers

1 accepted

1 vote
Answer accepted

Hi @Abby Kiesling 


I have that automation build. To copy back and forth fields. I use {{triggerIssue.Field Name}} or {{issue.Field Name}}


I found that I can use the whole name with spaces even, as long as it matches

Ex: {{triggerIssue.Salesforce Case Number}}


Greenshot 2023-05-10 08.47.25.png

This worked!!!! Thank you very much.  I did have to make sure my fields were the same type and the options were all exactly the same.  Once I corrected that, your fix worked like a charm. 


Screenshot 2023-05-10 at 11.20.31 AM.png

Screenshot 2023-05-10 at 11.21.52 AM.png

Like Michelle Yip likes this

@Abby Kiesling did you try getting the IDs from:
https://<your jira instance>/rest/api/2/issue/<a jira issue's key>?expand=names   ?

Did you try automation, where you can copy the value of Field A into Field 1?

This was SO USEFUL for so many different things.  Thank you Omer.  I'm saving this link template for future use.  

Like Omer Meshar likes this
0 votes
Warlen Xavier Cintra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 09, 2023

Oi Abby, tem um campo de acesso JSON que p0ode dar acesso, MIT, tem um exemplo de ID que auxilia, deixo link:

Qualquer coisa tento a montagem de linha de pensamento. E obrigado. 

Hey there, thanks for the suggestion.  I'll check it out. 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events