We have released a new post to answer your top questions. Please see https://community.atlassian.com/t5/Jira-Mobile-Apps-discussions/Your-top-questions-about-the-Jira-Cloud-for-Mac-app/td-p/1929513.
Starting in February 2022, we are sunsetting support of the Jira Cloud for Mac app. The app will still be usable, however we won’t ship any new features, updates, or respond to in-app support tickets.
This wasn’t an easy decision. We know many Mac users regularly use the app to manage their work. However, since its launch in 2019, the performance of Jira’s web and native mobile apps has improved and gone beyond what is possible with the Jira Cloud for Mac app.
Our sole focus is ensuring you have the best possible experience with Jira so for that reason we are sunsetting the Jira Cloud for Mac app and focusing all energy on building outstanding performance across the most powerful versions of Jira Cloud.
Change is never easy, but the good news is that not only will your experience with Jira’s web and native mobile apps be just as good as the Mac app, you will also have access to new features like:
Advanced admin controls - manage users access and project permissions
And don’t worry, although we are sunsetting the Jira Cloud for Mac app, you will still have access to it and can transition at your own pace.
To everyone who used and loved the Jira Cloud for Mac app. Since its launch in 2019, the app has evolved in many ways, and we are excited to take Jira web and mobile experiences to the next level in 2022 and beyond. 🚀
Do I need to export my work to Jira’s web version?
No, the Jira Cloud for Mac app automatically syncs with Jira Cloud for web, which means all of your work should be up-to-date and available in the web version without you having to do anything.
Can I still use the app on my Mac?
Yes, if you have already downloaded the app, you can continue using it. The app may be disabled at any time in future.
What does ‘no support’ mean?
New features will no longer be built for the app, and updates containing bug fixes and performance improvements will no longer be shipped. Technical support will not be available if you experience problems with the app.
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