unable to search groups in project roles

Hi All,


I have created a custom group and added members init.

But the created groups are not showing in project roles under groups


I'm using JIRA 6.0.7v


Please let me know if I need to add any permissions to the created groups, so that they can be assigned to project roles


Thanks in Advance



2 answers

1 accepted

This widget could not be displayed.

When you go to the project, and then into the roles, can you add the groups in there?  Even without any lookup?  Let's say you added a group called "penguins".  Can you go to the roles in your project, type "penguins" into the row of users in the column groups and save it?

Hi Nic,

I have created the group called "Mainframe Operations"

After typing "Mainframe" I see No Matches found in project roles

I can able to select other groups that are available like "jira-administrators", Jira-developers etc


Thanks for looking into this



Ok, there is no "project roles" box on the screens you should be using, so I need some precision.  When you go to the project and then into the project roles screen, go to the row "users" and then the second column.  If you go to the end of the list (if there are already groups in there), what happens when you type "Mainframe Operations" in there and press return?

This widget could not be displayed.

Hi Nic,


Thanks for your kind information.


Found that the group names are case-sensitive for searching the group in project roles


Issue is Solved now


Many Thanks,


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

83 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you