unable to search groups in project roles

Hi All,


I have created a custom group and added members init.

But the created groups are not showing in project roles under groups


I'm using JIRA 6.0.7v


Please let me know if I need to add any permissions to the created groups, so that they can be assigned to project roles


Thanks in Advance



2 answers

1 accepted

0 votes

When you go to the project, and then into the roles, can you add the groups in there?  Even without any lookup?  Let's say you added a group called "penguins".  Can you go to the roles in your project, type "penguins" into the row of users in the column groups and save it?

Hi Nic,

I have created the group called "Mainframe Operations"

After typing "Mainframe" I see No Matches found in project roles

I can able to select other groups that are available like "jira-administrators", Jira-developers etc


Thanks for looking into this



Ok, there is no "project roles" box on the screens you should be using, so I need some precision.  When you go to the project and then into the project roles screen, go to the row "users" and then the second column.  If you go to the end of the list (if there are already groups in there), what happens when you type "Mainframe Operations" in there and press return?

Hi Nic,


Thanks for your kind information.


Found that the group names are case-sensitive for searching the group in project roles


Issue is Solved now


Many Thanks,


Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

238 views 0 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot