i am getting below error when i am trying to create Subtask please suggest on the same

Hi Team,

 

I am getting error when i am trying to create SubTask from main task in Jira, please suggest on the same.Capture.PNGerror.PNG

 

 

 

Regards,

Savita

1 answer

0 votes

That looks like you have a proxy that is not configured correctly!

Does the subtask get created in the back end ok?  Or is this happening as soon as you hit "create"?

it is happening when i hit  "subtask" button.

Ok, then you'll need to look at the proxy logs to find out what it was trying to display, then you can check what JIRA is serving up on that.

However, before doing any of that, do the other basic check.  Look at the "base url" in JIRA under "general configuration" in the admin section.  Is that correct?  And it is the url you are using to get to this JIRA when you are getting this error?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

33 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you