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i am getting below error when i am trying to create Subtask please suggest on the same

Savita1
Savita July 11, 2016

Hi Team,

 

I am getting error when i am trying to create SubTask from main task in Jira, please suggest on the same.Capture.PNGerror.PNG

 

 

 

Regards,

Savita

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 11, 2016

That looks like you have a proxy that is not configured correctly!

Does the subtask get created in the back end ok?  Or is this happening as soon as you hit "create"?

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Savita1
Savita July 11, 2016

it is happening when i hit  "subtask" button.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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July 12, 2016

Ok, then you'll need to look at the proxy logs to find out what it was trying to display, then you can check what JIRA is serving up on that.

However, before doing any of that, do the other basic check.  Look at the "base url" in JIRA under "general configuration" in the admin section.  Is that correct?  And it is the url you are using to get to this JIRA when you are getting this error?

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