Workflow Condition based on customfield value

Hello everybody,

we have a custom field and want to start a review based on the content. A check that only starts when a specific value is in the custom field. How can I achieve this?

 

Thank you very much.

4 answers

1 accepted

This widget could not be displayed.

I tried to write an Buil-in script but it doesnt work. Do you have any idea what is wrong?
I can close the issue without one of the conditions being met.

 

import com.atlassian.jira.component.ComponentAccessor

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def kategorie = customFieldManager.getCustomFieldObjectByName("Kategorie")
def wirtLage = customFieldManager.getCustomFieldObjectByName("Wirtschaftliche Lage")
def zufrScan = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit")
def zufrMita = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit Mitarbeiter")

kategorie == "Telefongespräch" || ( zufrMita != null && zufrScan != null && wirtLage != null)

 

You are performing checks on a field itself, not on it's value.

Try something like this (not tested):

import com.atlassian.jira.component.ComponentAccessor
def customFieldManager = ComponentAccessor.getCustomFieldManager()

def kategorie = customFieldManager.getCustomFieldObjectByName("Kategorie").getValue(issue)
def wirtLage = customFieldManager.getCustomFieldObjectByName("Wirtschaftliche Lage").getValue(issue)
def zufrScan = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit").getValue(issue)
def zufrMita = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit Mitarbeiter").getValue(issue)

kategorie == "Telefongespräch" || ( zufrMita != null && zufrScan != null && wirtLage != null)

Anyway, you don't need any coding to resolve your problem. Look at this:

https://confluence.atlassian.com/adminjiraserver072/advanced-workflow-configuration-828787971.html

Good morning John,

thank you i will test you solution and link.

Hi John,

thank you very much for your help. The grouping works perfectly. I did not know this possibility so far.

Have a nice day.

Björn

Hi Björn!

Please mark my comment as accepted answer smile 

This widget could not be displayed.

I think this can be done using Suite Utilities plugin.

It adds workflow condition that checks value in custom field.

This widget could not be displayed.

Yes that´s true but we need a combination of conditions:

The user can close the issue:

if Customfield 1 = "Mobile" or

if Customfield 2 is not null
and Customfield 3 is not null
and Customfield 4 is not null

 

You can combine conditions in JIRA built-in workflow transition editor

This widget could not be displayed.

Okay thank you. I will check this

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 9 hours ago in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

28 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you