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We purchase wrong licence

Andrej Bakija
Andrej Bakija January 17, 2019

Hi,

we've use trial version of Jira software 7.13.0.

In process of buying licence for 10 users we accidentely purchase Jira Core 7.13.0 and of course we can not update licence key of trial version.

Is there any chance to chance purchase? We would like to use Jira software.

Our trail SEN is: SEN-L12829271

Our purchased SEN is: SEN-13162664

 

Thanks in advance

Andrej Bakija

Metrel d.d.

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Krisztian Kovacs
Krisztian Kovacs
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January 17, 2019

Hi @Andrej Bakija,

that would probably be a support ticket. They might be able to help you out.

https://www.atlassian.com/company/contact/purchasing-licensing

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Andrej Bakija
Andrej Bakija January 17, 2019

Krisztian, thank's for advice!

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