If you are not able to view the Test Issue type when you are trying to create a TEST, it means the issue type is not associated to the current scheme/project.
Please try the following instructions to associate the Test Issue type to your current project/scheme for both Zephyr for JIRA Cloud & Server.
1. Navigate to Administration icon (Cog icon) on the top right corner and select projects form the drop down menu.
2. Now click on that project from the list of projects visible, this will show the associated issue types scheme and issue types for that project.
3. Click on the Issue Type scheme and select "Edit Issue Types" from the "Actions" button on the right side of the page.
4. Here you will be able to drag and drop the required issue types to associate with your project.
If the issue persists please share the screenshot of the issue along with the atlassian.log file by submitting a support case with us at http://support.getzephyr.com.
Please go through our knowledge base with one click access at https://support.getzephyr.com/hc/en-us/categories/200217899-Knowledge-Base for other articles.
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