• Community
  • Products
  • Jira
  • Jira Core
  • Questions
  • JIRA — Internal Server Error Error reference: 2a810208-ea8a-41fb-bfe5-64332c9dccd3 Unable to render full error details at this time. Please consult the error logs for more information.

JIRA — Internal Server Error Error reference: 2a810208-ea8a-41fb-bfe5-64332c9dccd3 Unable to render full error details at this time. Please consult the error logs for more information.

This question is in reference to Atlassian Documentation: Installation Troubleshooting Guide

JIRA — Internal Server Error

Error reference: 2a810208-ea8a-41fb-bfe5-64332c9dccd3

Unable to render full error details at this time. Please consult the error logs for more information.

 

1 answer

1 vote

You need to read the application logs for more detail

Chris Fuller Atlassian Team Mar 03, 2016

Exactly.

This version of the error page is displayed when JIRA is unable to render Soy templates, either because the soy plugin did not start or because we are so early in the startup sequence that the Soy template renderer just hasn't started yet.  Full information about what went wrong should have been dumped to atlassian-jira.log, and you should be able to search for that error reference UUID to find it.

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

248 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you