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  • JIRA — Internal Server Error Error reference: 2a810208-ea8a-41fb-bfe5-64332c9dccd3 Unable to render full error details at this time. Please consult the error logs for more information.

JIRA — Internal Server Error Error reference: 2a810208-ea8a-41fb-bfe5-64332c9dccd3 Unable to render full error details at this time. Please consult the error logs for more information.

This question is in reference to Atlassian Documentation: Installation Troubleshooting Guide

JIRA — Internal Server Error

Error reference: 2a810208-ea8a-41fb-bfe5-64332c9dccd3

Unable to render full error details at this time. Please consult the error logs for more information.

 

1 answer

1 vote

You need to read the application logs for more detail

Chris Fuller Atlassian Team Mar 03, 2016

Exactly.

This version of the error page is displayed when JIRA is unable to render Soy templates, either because the soy plugin did not start or because we are so early in the startup sequence that the Soy template renderer just hasn't started yet.  Full information about what went wrong should have been dumped to atlassian-jira.log, and you should be able to search for that error reference UUID to find it.

 

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