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How to give access to all the requests created in the Customer Channel portal?

I have configured a "customer Channel" for one of our Managed Services in the Help Center of Atlassian. When one user customer creates a request it works properly. But I have one super-user customer that wants to see all the request done by their team. How can configure the permits to allow this super-user see all the request of the their team.

Thanks in advanced.

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1 answer

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Answer accepted
John Funk Community Leader Feb 25, 2021

Hi Javier,

You should be able to create a filter that that shows that and then share the filter with the super user. 

Hello Jonh, I have just created a filter and shared it.

Thanks for your help.

Like John Funk likes this

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