By right, Jira will remove any unused labels automatically. In your case, both labels seem to be still in use by some issues.
To achieve your objective, I would suggest that you do the following:
Project = SD and labels=Internalticket
For more information on the logic behind this behaviour of dealing with labels differently in the search results, kindly refer to this link:
there must be some other way of doing searches by label, your query returns me at least 4190 tickets, tickets that I have to manually check one by one until I find all. I need to find all ticket labeled as: labels=Internalticket in order to do a bulk edition.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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