First, can you verify that your query is still valid? Have you recently added a sub-filter that has filtered all of the previous, valid results? If your original query is unchanged and remains the only query, perhaps something in your data has changed, maybe from a Bulk Update?
Hi, @Balanna. @Dionathan Lopes _ALM Works_ suggests, your best bet at this stage is to contact ALM Works support. Something about your specific configuration is amiss, and it will be very difficult to diagnose what is causing the problem here in a public forum.
We can share an update with everyone here later though, once we figure out what was wrong.
Please reach out via one of the methods listed above.
We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...