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What version of JIRA are you using?
What Tarun stated above is indeed true, yet this is not the case for all versions of JIRA.
Indeed quite a new version that has the ''Manage Sprint'' permissions. Are you a jira administrator on the environment itself? If so, try to find the ''Permission Helper'' on the right search bar or in quick search.
You can give a Issue number that is in the project you have a problem with and see if you have the ''Manage Sprint'' Permission.
I had the same problem - and the reason was the board was not able to figure the project \ because the filter query was complex - even if it clearly was for exactly one project for which I had the right permissions. Had to split the query to make it look simple as follows:
project = my-project and filter = ComplexPartOfQuery
With this board was able to figure the project and allow me to manage sprints.
I thinks Ipsita worked out how to check they had permissions for all projects the board *might* include.
Yes Nic, for all the projects that the Board might include ... I just did check personally one by one, even those that did not have any issue in the backlog as of now.
And I even think that the previous system admin just used the same permission scheme for all projects, thus it should not be an issue ...
Still confused ... ;-)
>think that the previous system admin just used the same permission scheme for all projects, thus it should not be an issue
That's not true. What happens if the permission scheme says "manage projects: role (p-admin)"? A user might be in the role in project 1, but not in project 2. Same scheme, different user access.
Two more questions to investigate:
Could you try simple brute force on the board filter. Where you have JQL for "<some clauses> order by rank", change it (temporarily!) to "Project = <main project on board> AND (<some clauses>) order by rank". Check if you still have no admin.
Could you run a filter for "sprint = x ", where x is the current sprint if you have one, or the previous sprint if you do not. Are there any issues listed outside the projects of interest?
Please make sure that in the project's permission scheme you have the "Manage sprint" permissions.
If the board uses issues from multiple projects then for all those project's permission scheme you need to have the "manage Sprint" permission in the permission scheme and not just the board or project admin.