I have created a task in my project and need to add a video to it. I am able to upload my video (26.7MB) without issue. Then when i add it to the task it looks like it fully loads and then disappears and a message of appears "We couldn't save your attachment. Reload the issue then try adding it again"
Of course I have tried reloading and closing browsers, logging out and back in - I have also tried a zip folder but don't seem to be getting anywhere.
Can anyone help?
Hi Hannah,
Seems like the file size exceed file size limit or disk space is full.
If you are a Jira Administrator of your instance, you can check this piece of documentation to check and eventually change the attachments max size: https://confluence.atlassian.com/adminjiraserver073/configuring-file-attachments-861253987.html
Hope this helps!
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Glad to hear it solved it :)
Feel free to mark the question as answered so that people in the same situation will also benefit from this thread.
Have a great day!
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