Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Tempo: How to show users having a ticket open but no time reported


I need to report logged time on all users of a department.  Not all of them log their time even if they are asked to, So How to show users having a ticket open but no time reported.

1 answer

It depends on how you assign tickets.  You can run a report grouping by assignee and then categorize by field Issue itself and it'll give you a list of everything they've been assigned to and you can see whether they added any time spent.  It shows you closed tickets and any time associated to them.  I'd play around with that and try adding different fields.  You won't see all the fields filled out on the screen report, but if you export it to Excel it'll show you all of them.   

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events