Jira Automation - Tigger "Create or Update" option?

[Sion Dinh]

Hello!

I would like to know if a trigger exist which includes BOTH 'Create or update issue'.

So it will trigger if a subtask is created, OR if a subtask is updated? Right now I have to maintain 2 sets for automations for both scenarios!

Thanks

[Bill Sheboy]

Hi @Sion Dinh 

No, there is no such trigger for automation rules.

If your rule maintenance is cumbersome, consider creating three rules:

1. Trigger on Create Issue, and make an update which can trigger rule #3
2. Trigger on Update Issue, and make an update which can trigger rule #3
3. Trigger on the condition created by rules #1 and 2, and perform the work necessary for both.  For this rule to be triggered by other rules enable the "Allow Rule Trigger" option in the details.

Kind regards,
Bill

[Sion Dinh]

Thanks Bill! Will give this a try!