Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue filter send in Email - columns problem

Hi, just try to send email with filter resaults.

But, evan if i change columns by delete some of them(status, creator and other), i still become all default columns in email.

Any ideas?

 

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader Apr 14, 2020

Hi Pavel,

Can you give us more information as to how you are sending the Email? Is it through a Subscription?

I dont know, what is Subscription...
I just open my filter and use Email button:

 email button.png

John Funk Community Leader Apr 14, 2020

Okay, thanks for sharing that.

Columns with filters are weird because if you just change the columns, the filter doesn't save that. you have change something else, too. 

So what I normally do is pull up the filter, change the columns for what I want them to be.

Then click on a column heading to sort the list differently. That causes Jira to understand that something has really changed. Then you can save the filter again. 

If it is not the sort order you want, simply change the sort order by deleting the order by at the end of the filter and then click on another column heading to sort by that.

Then save again. 

Then send the email and see if it uses the columns on your screen for the filter. 

i just change many colums, sort by new one, but nothimg changed in email...still looks this way:

header.png

only default colums are there...

 

Werd is, that even of this last page of email settings is everything ok, my columns, my way to sort then...:

 

weird.png

John Funk Community Leader Apr 14, 2020

Maybe try to do a Subscription and which columns it sends it with. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
6.3
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

315 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you