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Getting the response below when making the a request to get an Issue from Jira by Key.
errorMessages":["Issue does not exist or you do not have permission to see it."]
I don't believe its a permissions issue as I'm able to get it to work perfectly fine in Postman, yet when I follow the documentation on this page: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-get
I get the above response.
Note: I'm using an Admin Account for the Free tier of Jira.
Hi @Zackary ,
The error message is clear about the issue and it is either the account that is trying to make a rest call does not have access to browse the project's issue, or application access or the issue is deleted. Are you using the same type of authentication/credentials in postman as well?
What is the GET restapi call that you are using?
Yes I'm using the same credentials in postman and PHP.
Using Basic Auth:
Authorization: Basic b64_encode([username]:[api_token])
Postman:
// Using Unirest\Request
public function getIssue($issue_id){
$headers = array(
"Accept" => "application/json",
'Authorization' => 'Basic ' . env('JIRA_B64_TOKEN')
);
$response = Request::get(
$this->host . 'issue/' . $issue_id,
$headers
);
var_dump($response);
}
Issue does exist:
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@Zackary - can you try to pass the issue ID directly in your PHP instead of passing it as variable?
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@Zackary - Can you try using the below code - using API token
// This code sample uses the 'Unirest' library:
// http://unirest.io/php.html
Unirest\Request::auth('email@example.com', '<api_token>');
$headers = array(
'Accept' => 'application/json'
);
$response = Unirest\Request::get(
'https://your-domain.atlassian.net/rest/api/3/issue/{issueIdOrKey}',
$headers
);
var_dump($response)
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I tried using that and still I'm getting the same error stating that the user doesn't have permissions or the issue doesn't exist.
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