Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I cant see create sprint button on JIRA

I have administrator role, site admin access, manage sprint permissions for administrator role. I still cant see Create sprint button for my profile. 

i do have complete sprint, edit and delete sprint access.

The person who created everything has left the organisation. But he made me admin and I can't access this now. Can anyone help?

2 answers

1 accepted

3 votes
Answer accepted

Hello, @supriya deshmukh ! Welcome to the Atlassian Community!

Can you show me a screen shot of the permissions scheme of the project for which you are trying to create a sprint?  I'd like to verify that you have the permissions you say you have.

Thanks in advance!

Thanks for replying me. Please see the screenshots above 

@supriya deshmukh So, one of the screenshots of the project shows that you're the Project Lead.  That's different from a Project Administrator role.  

There should be a People option in the toolbar that runs along the left for Project Settings.  Please confirm you have the Administrator role there for the project.

Hi Robert, Please check the screenshot above.

OK, @supriya deshmukh .  There are two ideas I have.

1. On the screenshot of the Backlog page, you need to scroll down past the already-defined sprints to where the backlog truly is, as @Mayur Jadhav has suggested.  The Create Sprints button is in the corner of the section where issues have not been assigned to a sprint.

2. If it's not there, you may need to see the board filter query and see if you have all the required permissions if the query uses multiple projects.  See

found it on the backlog where issues were not assigned. Thanks for the help @Robert Wen_ReleaseTEAM_ and @Mayur Jadhav 

Like # people like this
Mayur Jadhav Community Leader May 30, 2022

@supriya deshmukh Glad to hear that your is resolved.

0 votes

Hi @supriya deshmukh ,

As per the below information and screenshots I think you have enough permission. 

It looks like you are using the Kanban board, not the scrum board ? Could you please confirm it once. Active sprints are only available on Scrum boards



I am using scrum board.

Mayur Jadhav Community Leader May 27, 2022

The sprint permission is typically restricted to the two variants below.

  1. Project permission scheme
  2. parallel sprints

The first point is already discussed and you have enough permission, could you please also check weather parallel sprints is turn on or not, if not please turn on.

Mayur Jadhav Community Leader May 27, 2022

Hi @supriya deshmukh 

Instead of Backlog, can you please click on active sprint at the left and check the result. You will be able to see one grey color button(Complete sprint/Start Sprint).

Like Vikash Kumar likes this

I have the permission to complete or start sprint. I need to create future sprints for which I am trying to find a create sprint button.

parallel sprints are on/checked

Could you please scroll down and check i think you're checking on the active sprint.



Please see the screen shot above. this is when i clicked on backlog not active sprint. 

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events