I cant see create sprint button on JIRA

[supriya deshmukh]

I have administrator role, site admin access, manage sprint permissions for administrator role. I still cant see Create sprint button for my profile. 

i do have complete sprint, edit and delete sprint access.

The person who created everything has left the organisation. But he made me admin and I can't access this now. Can anyone help?

[Robert Wen_ReleaseTEAM_ · Accepted solution]

Hello, @supriya deshmukh ! Welcome to the Atlassian Community!

Can you show me a screen shot of the permissions scheme of the project for which you are trying to create a sprint?  I'd like to verify that you have the permissions you say you have.

Thanks in advance!

[supriya deshmukh]

[supriya deshmukh]

Thanks for replying me. Please see the screenshots above 

[supriya deshmukh]

[Robert Wen_ReleaseTEAM_]

@supriya deshmukh So, one of the screenshots of the project shows that you're the Project Lead.  That's different from a Project Administrator role.  

There should be a People option in the toolbar that runs along the left for Project Settings.  Please confirm you have the Administrator role there for the project.

[supriya deshmukh]

[supriya deshmukh]

Hi Robert, Please check the screenshot above.

[Robert Wen_ReleaseTEAM_]

OK, @supriya deshmukh .  There are two ideas I have.

1. On the screenshot of the Backlog page, you need to scroll down past the already-defined sprints to where the backlog truly is, as @Mayur Jadhav has suggested.  The Create Sprints button is in the corner of the section where issues have not been assigned to a sprint.

2. If it's not there, you may need to see the board filter query and see if you have all the required permissions if the query uses multiple projects.  See https://confluence.atlassian.com/adminjiraserver/using-manage-sprints-permission-for-advanced-cases-938847165.html

[supriya deshmukh]

found it on the backlog where issues were not assigned. Thanks for the help @Robert Wen_ReleaseTEAM_ and @Mayur Ramesh Jadhav 

[Mayur Jadhav]

@supriya deshmukh Glad to hear that your is resolved.

[Mayur Jadhav]

Hi @supriya deshmukh ,

As per the below information and screenshots I think you have enough permission. 

It looks like you are using the Kanban board, not the scrum board ? Could you please confirm it once. Active sprints are only available on Scrum boards

Regards,
Mayur

[supriya deshmukh]

I am using scrum board.

[supriya deshmukh]

[Mayur Jadhav]

The sprint permission is typically restricted to the two variants below.

1. Project permission scheme
2. parallel sprints

The first point is already discussed and you have enough permission, could you please also check weather parallel sprints is turn on or not, if not please turn on.

[Mayur Jadhav]

Hi @supriya deshmukh 

Instead of Backlog, can you please click on active sprint at the left and check the result. You will be able to see one grey color button(Complete sprint/Start Sprint).

[supriya deshmukh]

I have the permission to complete or start sprint. I need to create future sprints for which I am trying to find a create sprint button.

[supriya deshmukh]

[supriya deshmukh]

parallel sprints are on/checked

[Mayur Jadhav]

Could you please scroll down and check i think you're checking on the active sprint.

[supriya deshmukh]

[supriya deshmukh]

Please see the screen shot above. this is when i clicked on backlog not active sprint.