How to show an issue was closed in a sprint that has ended

[Greg Mueller]

I accidentally closed a ticket late.  I want to show that it was actually closed in a previous sprint so that it reflects properly in the sprint reports.  What's the best way to go about this?

[Bill Sheboy · Accepted solution]

Hi @Greg Mueller 

My understanding is the only way to do that is to re-open the sprint, finish the item during that now opened timeframe, and then complete the sprint again.  This will have consequences as the sprint end date / time will change.  To learn more, please look here: https://support.atlassian.com/jira-software-cloud/docs/reopen-a-sprint/

For a one-time error like this, I would accept there is a difference and learn from the experience to review the board before closing the sprint.

Kind regards,
Bill

[Greg Mueller]

Wow! Why do they make it so difficult, I wonder?  Thank you for the link with the decision tree, very helpful. 

[Kalyan Sattaluri]

Hello @Greg Mueller  Hope you are doing well. If your question was clarified, please consider accepting the answer so folks researching in future can benefit from the discussions. Thanks!