Board not showing

[Elie Bou Farhat]

Hi 

A while ago, I created a project for my daily visits to customers but now the board is not showing any issue

any help?

[Fazila Ashraf · Accepted solution]

Hi @Elie Bou Farhat

Can you run the JQL set on the board's Filter in the issue navigator and see whether that pulls the issues ?

[Elie Bou Farhat]

It keeps saying:

"Don't worry, your issues are still safe and sound. You can't see them here because your current project is not configured to use boards. Learn more about configuring your business projects for boards."

but i used to see the board until recently

[Fazila Ashraf]

May be some one changed the project type recently?

You can change back the project type from 'Business' to 'Software' in the project administration section and edit of this project

[Elie Bou Farhat]

I'm using jira core, so i only have the "business" type

[Fazila Ashraf]

Oh, Did you make any changes to the workflow scheme recently?

Do you have multiple workflows (associated to different issue types) configured for your Business project?

Or are there more than one transition between two statuses going in the same direction i.e. transition A and transition B both go from status C to status D?

[Elie Bou Farhat]

Thanks, that solved the problem

[Pramodya Gamaethige]

Hi @Fazila Ashraf i have changed the workflow as shown in the picture and project leader can see the board. Other members cant see the board. Appreciate if you could help. Thanks

[Kush Asawa]

Hi @Fazila Ashraf 
I'm facing the same issue recently. Recently i changed the the project type and also the workflow scheme. but when i roll back the type to previous category, the board is now showing. but i suspect some issues are still missing. Does it have anything to do with the workflow scheme, because that also i rolled back to pervious one. Pls help

[Fazila Ashraf]

Hi @Kush Asawa 

Is this is a server/data center setup?

From which project type to which project type did you make the switch?

[Kush Asawa]

Data centre setup

From previously from software to business

Then i rolled back

[Khawaja Adeel]

Check board settings and issue screen