With the recent COVID-19 pandemic causing social distancing mandates and quarantines, many on-site businesses, schools, airports, and borders are closing. To remedy the situation, many are turning to remote work as a solution. While not every job can be done remotely, most office-based jobs that require a computer, can.
If you’re a software developer, graphic designer, or freelance writer, translator, virtual assistant, social media manager, digital marketer, or anyone else who primarily works via computer, remote work could work for you.
While remote work solves an immediate issue for many, it comes with it’s own challenges. Chief among them being time management and proper communication.
In an office setting, asking questions of a colleague or supervisor is far simpler. You can easily see if they are available, and if so, get the answer instantly. This scenario works a bit differently in a remote work environment.
Typically, you must leave a question in the team chat room (Slack, Google Hangouts, Microsoft Teams, Jira, etc.) and wait until someone answers. You don't know when the answer will come, so you continue your work and revisit the problem when the response arrives.
Now let's see how Jira can help our remote team avoid questions.
Questions aren’t necessary if the answer is already available, either implicitly or explicitly. However, those answers might be hard to find or interpret if our communication processes are poor. Here are a few examples of questions you might encounter:
Now we’re going to show you how you can use Jira to answer each of these questions. By improving your work processes, there will be less need to ask questions and wait for the answer.
In scenario 1 above - if your task was to prepare release notes for your Jira project, then you would put any details about the project in Jira issues. Therefore, staff members would know to look at the Jira issues for any information they need, such as:
And this would work the same way for any of the other scenarios mentioned above.
It’s important to remember to assign each Jira issue to a real person who can answer questions through the status, comments, custom fields, attachments, Confluence links, and even external integrations.
PRO TIP: We recommend also taking advantage of some of Jira's other impressive features such as limiting the number of tasks in progress and auto-assign to easily automate your process and improve its accuracy.
For tasks that belong to a single issue (e.g., preparing release notes as part of a new version release) you can group them as subtasks under the parent issue, or even under an epic.
Creating a new issue in Jira takes time, especially for those who deal with numerous small tasks or recurring tasks on a daily basis. A large new issue might be overwhelming and require many numerous issues and subtasks.
PRO TIP: A quicker and more convenient way to organize an issue is with a to-do list inside the Jira issue. There you can add a new item on the list with just a press of the Enter key and mark it done with just a click of a mouse on the checkbox.
But can you solve the same issue you’d use subtasks for with Issue Checklist?
Remember our Jira scenarios from earlier? Let’s see on the screenshots what we can do with some of those.
And the next one:
And the next one:
In this example, you can clearly see that the hiring team has sent offers to three candidates, but they have not yet sent offers to two others.
And the last scenario:
As you can see above, all the new hires have finished the required training.
PRO TIP: Issue Checklist simplifies the process of creating several small subtasks for issues under your Jira story or epic. It also allows you to control acceptance criteria and definition of done for to-do lists. But that’s not all!
Feature-rich checklist plugins like Issue Checklist Pro and Issue Checklist Free help you to better track the progress of daily tasks, group them within a larger-scope Jira issue and reduce the need for heavy use of time-consuming Jira subtasks.
With Issue Checklist, you also have access to advanced features like:
Jack Hunter _HeroCoders_
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