Plans tab not appearing though I have administrator access

[kuppuraj muthusamy]

I have an administrator access for the project ,still Plans tab not appearing.

This is required to enable the capacity tracker feature.

[Fazila Ashraf]

Hi @kuppuraj muthusamy 

Welcome to community!

Are you on cloud with Premium/Enterprise subscription? Advanced roadmap is available only in these plans.

If yes and if you are not a site admin, please ask your site admin to ensure you are added to right roles for the plan permissions ->  https://support.atlassian.com/jira-software-cloud/docs/set-permissions-in-advanced-roadmaps/

If you are a site admin, you can add the right roles there.

[kuppuraj muthusamy]

I don't think I have an cloud subscription but it's an enterprise subscription it seems, PFB for the URL of Jira.

https://jira-ibs.wbs.net.sap/secure/RapidBoard.jspa

[kuppuraj muthusamy]

in this case ,How I can access or use the feature "capacity tracker" which I was able to use in my previous company with lowest version but here it's not

[Fazila Ashraf]

By enterprise i presume it is a custom hosted, datacenter setup. You can ask your jira software admin to grant necessary permissions by referring to https://confluence.atlassian.com/jirasoftwareserver/permissions-in-advanced-roadmaps-1044784163.html 

[Antuan Sammak]

Hi @kuppuraj muthusamy 

Welcome to the Atlassian Community!

can you please provide a screenshot for the top menu bar in your Jira instance.

also, can you please confirm the subscription plan you are on, Plans tab will show only for Premium plans subscriptions.

Regards, 

[kuppuraj muthusamy]

[Antuan Sammak]

@kuppuraj muthusamy 

please click on More from top menu bar and you should see Plans there in case it is enabled for your Jira instance.

[Burhan Khan]