Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Migrate from Jira Software Cloud to another instance of Jira Software cloud

Good day Admins!

I have only done migrations from Jira Service desk server to Jira Service Management Cloud. Is it possible to do a cloud to cloud migration without migrating the users (as the users have already been setup on the new Jira instance)?

Thanks

1 answer

Suggest an answer

Log in or Sign up to answer

The simple answer is no.

I'm in the final stages of doing a migration where we are preserving data in the target instance and I can tell you there are no easy solutions in this case. If you are OK wiping all of the data on the new instance and essentially cloning your old instance (not sure why you'd want to do that except to change URLs) then it's easy. If you want to preserve data in the target instance you'll have to make some compromises and look for the documentation of "merging cloud sites" as opposed to "migrating". You may not be happy with what you find. I can answer related questions if you like.

TAGS
AUG Leaders

Atlassian Community Events