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Does anyone know what this error means when you try to log into Jira?


"Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian Support. ERRORU1CLY8. Reload page".

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1 vote
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 28, 2021

Hey @Vanessa Becker ,

in these cases it’s best to contact support directly thru the portal (


If it’s not clear to you why it suddenly happens they will be able to view the backend logs 

Hi Vanessa, it looks like this question may already have been answered - I hope this helps?

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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 28, 2021

Hello @Vanessa Becker ,


Present status page not showing any outage on Jira cloud.

you can monitor this page for alerts on outage 



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