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Does anyone know what this error means when you try to log into Jira?


"Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian Support. ERRORU1CLY8. Reload page".

3 answers

1 vote
Dirk Ronsmans Community Leader Dec 28, 2021

Hey @Vanessa Becker ,

in these cases it’s best to contact support directly thru the portal (


If it’s not clear to you why it suddenly happens they will be able to view the backend logs 

Hi Vanessa, it looks like this question may already have been answered - I hope this helps?

0 votes

Hello @Vanessa Becker ,


Present status page not showing any outage on Jira cloud.

you can monitor this page for alerts on outage 



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