Documentation on how User Groups get migrated and how the new Cloud groups are used?

Dan Breyen
Community Leader
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March 1, 2023

Does anyone have any documentation of how the usergroups get migrated when you go from Server to Cloud?  I would have figured that all the functionality that the admin groups had on Server would have migrated to the Cloud Admin groups, but that wasn't the case.  Wondering if there's a list so I get everything reviewed as part of the migration.

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Justin Millette March 1, 2023

In my experience, it depends on what your identity provider was on the server and the cloud. If it is the same, then when doing the user/group migration part of the move then the groups will stay the same. But it all depends on how you migrated everything. 

Dan Breyen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2023

our groups were 'jira-administrators', 'jira-developers', and 'jira-users'.  In the cloud, the names are different because they include the site name.

Justin Millette March 2, 2023

Those look to be internal groups and I have seen them get migrated as well. If you search the groups on your instance do you see those groups?

Matt Smith
Contributor
March 13, 2023

Our user groups were still there but the majority of roles and permissions were lost in the migration !

It also made Disabled users "enabled" in the cloud instance - so user license shot up - one to be aware of !

KR,

Matt

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