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custom field with hiearchy

Dear all,
We need to place custom field on a issue that supports hiearchy (data is structured in 4 levels, it contains app. 100 different values) and also enable users to quickly select correct value based on text input (like select 2). Custom field should also enable us to pick something from top levels (eg. from level 2 and not level 4). It would be very nice, if we could search for issues based on top levels (eg. search 1.x would return issues with values 1.x.1.1, 1.x.2.1,1.x.2.2...) 
We need a custom field that would enable us to do this. I do not like cascading select because it demands a lot of input from developer. We have found a plugin that solves this on-prem:
Is there anything similar in the cloud?


If this was available in Cloud we would buy it immediately.

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Have you looked at the Structure apps as a possible solution?

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Thx for the tip. This one?

It looks like it organizes issues. I would like to have select list (with hiearchy) on a issue. Some kind of product tree for a very diverse app...

Yes, very big fan of Structure, use it heavily. We build cars, so we need something that handles more than two levels of "cascade", e.g., "Year / Make / Model". Some of our lists have 1,300+ "codes" which cascade across four select lists (hierarchy). 

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+1 for Structure.  We created an issue link type we call "Contain <-> Belongs to". We use it to link Features to Goals to Epics, e.g.,

  • A Feature contains Goals
    • A Goal belongs to a Feature, and contains Epics
      • An Epic belongs to a Goal
      • Epics "contain" Stories, Bugs, Spikes, etc. via the Epic Link

You can then build a pretty comprehensive structure with three lines:

  • A JQL snippet to insert Features, the top-level issues in the hierarchy
  • An extender to pull in issues with "belongs to" links to Features or other issues already in the structure
  • An extender to pull in Stories or other issues which are linked under Epics

(BTW, I did a webinar which explains exactly how to do all of this.

Standard disclaimers apply: YMMV, deuces are wild, etc., I have no association with ALM Works except that of a happy customer. :-))

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The apps Proforma let you do this. Atlassian bought the cie in april and if you are using JSM Cloud it will be incorporate in 2021. You can use conditional logic to dynamically show or hide fields and so much more.

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

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Unfortunately, ProForma doesn't support cascade select lists.

We tried doing this in ProForma, but the logic to hide/show is basic it's complicated to mimic multi-level cascade--additionally, the hide/show page segments are stacked vertically, so even if this was possible, the layout is a little weird.

What we need it to be able to dynamically changed the available options in cf_Field_B based on the the selection in cf_Field_A -- ON THE CREATE SCREEN.

Thx for info. ProForma looks interesting in general (eg. HR onboarding), but I do not see that this would help for my use case. I did check the app quickly, perhaps I am missing something...

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ProForma is amazing, a great app. It's one of those where it make things so much better that you just want more :) 

Hi @Ziga Zvan 


I'm so happy to announce that our team created such an app on the Atlassian Codegeist 2021 (the winner of the Honorable Mentions award 🎉). You can find it on the Atlassian Marketplace as a Multilevel Select for Jira app. With this app, you can create more than two standard levels of cascading select.

We've also already published an article for #apptoberfest to present how this app works:  🍂🍻Apptoberfest Demo🍂🍻: Multilevel Select for Jira. If you enjoy it, leave a comment and like.


Hi @Ziga Zvan 

Thanks for your great suggestion. 

Unfortunately, the hierarchy of tree-custom field dose not work on customer portal. So, we do not use it for portal.

If you has a way to fix it, Please help me.




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