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Updating transitions using PUT method of the issue

Rajesh Kumar Ganjikunta January 2, 2022

Hi all,

I am working on doing an integration with Jira using the V2 and V3 API's, one of the problems I am facing is that I can not update the current status using the PUT API even though it is documented.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put

Sample Payload
https://cloudenrich.atlassian.net/rest/api/2/issue/{IssueKey}/


{
 "update": {
 "comment": [
 {
 "add": {
 "body": "Bug has been fixed."
 }
 }
 ]
 },
 "transition": {
 "id": "5"
 }
}
 
I can see the comment gets added but the transition doesn't change.
If I use the following API it works for transition only

https://cloudenrich.atlassian.net/rest/api/2/issue/{IssueKey}/transitions/


"transition": {
 "id": "5"
 }

Can someone please help to identify if it is a bug or known behavior?
If it is a bug, please let me know how to file the same?

Regards
Rajesh.

1 comment

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Praveen Chitturi
Contributor
January 10, 2022

Hi Rajesh,

For me also when I try to update with comment , can't update. But with only transition id, it's working fine same as like you.

I'm also interested to know how to add the comment and other fields along with transition. 

image.png

 

Regards,

Praveen

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