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Transitioning ticket when a comment is added

Ijaz Ahamed
Ijaz Ahamed
Contributor
October 30, 2023

Hey there Jira experts, 

Considering the limitation that Atlassian has imposed in the automation that can be run, does anyone know of a way to automatically transition a ticket from Waiting for Customer status to Work in Progress when a customer adds a comment in the ticket without using automation?

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