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JSM Integration in Sharepoint

Hi everyone

 

We currently use sharepoint and don't want to have to introduce another portal for users to use to raise IT tickets/queries. We were hoping to embed the widget, however this way you can only set 1 default issue type, however we want to embed the full JSM with all of the options so that the request goes to the same team.

 

Does anyone know an add on that does this or a way to allow different issue types to be logged via an embedded widget?

 

thanks all

1 comment

Hi @Nicola Leivers ,

You tried use this option?

Screen Shot 2022-01-04 at 15.03.09.png

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Yes, I tried this. But it then only lets you select those options under that request type. I have about 10 request types I want to show however it only lets you set one as Default request type, when I don't want there to be a default if that makes sense?

Like Dawn MacDermid likes this

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