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Customer Portal Look and Feel

Hi Admins

Two questions

(1) Is there any way to fill up this empty space with nice logo's etc? See red arrow.

(2) Can the nr of messages button be moved to another place on the screen (to maybe fill up the space)

Thank you!


Jack Brickey Community Leader Jun 28, 2021

Out of the box you can’t modify the portal inn this manner.  Customization  of the portal is somewhat limited for sure. Here is an article you might find useful - what-can-i-customize-about-the-help-center 

Hi Vanessa,

You forgot to include your screenshots :)

Sorry here they are :-)

Customer portal look and feel.jpg

Like lora_grancharova likes this

Atlassian JSM Portal only allows basic modifications: color, message etc. If you want more customization you will have to use apps.

Here is one that could help you

Refined for Jira Cloud

Hi Vanessa, 

My team had to build something custom and use the API to integrate the data, unfortunately, there isn't much you can do at all by default. 




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