3 apps that Jira Software admins love

[#1]

While Jira admins handle various important tasks, we know that a few of those jobs to be done may include:

1. Customizing workflows to fit your team’s needs

2. Ensuring the security of external data

3. Managing assets, such as hardware and software licenses

So whether you’re responsible for one or all of the above, here are some top apps you should check out to help get your job done more effectively and efficiently – and they’re all admin-approved!

3 top apps for Jira Software admins

(💡Pro tip: You can try out any Atlassian-supported app for 30 days for free by downloading it on the Marketplace.)

These three Jira admin apps were all recently awarded our highly coveted Spotlight badge:

• Jira Workflow Toolbox

• External Share for Jira

• AssetIT - Asset Management for Jira, JSM, ITSM

The Spotlight badge is awarded to apps that have performed well over the long-term and proven their value to customers (and admins like you!)

These apps must:

• Have a completed Privacy & Security tab

• Be supported

• Have a Cloud version

And they must also have stellar ratings and reviews. But how can these apps help you with jobs to be done like customizing workflows, ensuring the security of external data, and managing assets?

Customize Jira workflows  

Jira Workflow Toolbox

With this app, admins can extend workflows with powerful post functions and use conditional logic supporting Jira Expressions to meet advanced requirements and dependencies when creating, transitioning, and updating issues and fields.

Fast facts* ℹ️

• 6,396 Atlassian Marketplace installs

• 4 stars based on 484 reviews

• Cloud Fortified (CF): CF apps offer additional security, reliability, and support

• Free for up to 10 users

Features admins ❤️

• No coding needed

• Availability of built-in examples and an extensive in-app handbook

Access secure external data sharing 

 External Share for Jira 

Admins can create highly secure and customizable links to share their work with an unlimited amount of external users. Even better – this app utilizes dynamic data sharing, which refreshes the content in real-time, always keeping your external users up-to-date and eliminating the need for time-consuming, repetitive exports.

Fast facts* ℹ️

• 1,382 Atlassian Marketplace installs

• 3.9 stars based on 24 reviews

• Cloud Fortified (CF): CF apps offer additional security, reliability, and support

• Starting at $5 a month for 10 users

Features admins ❤️

• Dynamic data sharing – no need to resend after making changes

• Enhanced security: SSO, password-protected pages, and IP address whitelisting

Manage team assets  

 AssetIT - Asset Management for Jira, JSM, ITSM

With this app, admins can track important IT assets like hardware inventory, software licenses and consumables. This app was designed to help streamline organizational efficiency by providing a unified view of software assets, reducing the rick of data silos across departments and divisions, and providing admins with highly secured and potent permission to manage IT assets across different entities.

Fast facts* ℹ️

• 1,383 installs

• 3.8 stars based on 25 reviews

• Cloud Fortified (CF): CF apps offer additional security, reliability, and support

• Free for up to 10 users

Features admins ❤️

• QR code generation for easier asset tracking

• Customization and flexibility of various asset types to fit unique needs

Visit the Atlassian Marketplace to view Jira Software apps for admins.

_{*all fast facts are from April 2024}

[Joseph Chung Yin]

@Kelsey Van Scoy -

Thanks for the article.  In my professional opinion, here are two must have add-ons that any Jira/JSM Admin or customers should also consider and should be on the award list -

Scriptrunner for Jira

https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=cloud&tab=overview

Jira Misc Workflow Extensions (JMWE)

https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?hosting=cloud&tab=overview

Both them allows system admins to utilize to create custom and powerful solutions for users with a little or no coding required.  Those two add-ons are also well known/proven from the users communities - available for both Datacenter/Cloud envs.

Best, Joseph

[Jean Gordon]

@Kelsey Van Scoy 

In my opinion if we need to purchase APPs to help with work or ensure Jira works as standard tools, then Jira is not fit for purpose.

The one that is definitely standard on other tools but not Jira is to bulk clone/Copy set of issues into a new project.

Instead of making changes that make Jira slow, clunky and not good for accessibility, Atlassian should sort out what is standard in other tools

[Kelsey Van Scoy]

Hi @Jean Gordon

Thank you for that feedback. Jira can certainly be utilized as a standard tool without any add-ons, however, apps can create further extensibility in specific use cases where teams might need it. 

I will share the bulk/clone feedback with the Jira team, as we're always looking to improve Jira. Please do let us know if there are any other features you think should be standard.

[Hendrik Bondzio]

🛠️ External Share should really be everyones Jira toolbox imho. As a consultant I run into situations on a daily basis where I need to share Atlassian content with someone outside of my instance. External Share by Warsaw Dynamics gets the job done, fast, secure and dynamic.

[Parsa Shiva]

Thank you for the great article, @Kelsey Van Scoy 

Regarding External Share, here's another fun fact: Interestingly, external users can be granted not only view-only access but also edit capabilities and the ability to create issues in the cloud version.

[Krzysztof Bogdan]

Hi @Kelsey Van Scoy 

Wow, thank you for featuring External Share ♥.
We are working hard on app so you can expect many new exciting features.

Creator of External Share for Jira,
Krzysztof Bogdan

[Thorsten Letschert _Decadis AG_]

@Kelsey Van Scoy Thanks for the great article!

[Emily _ DevSamurai]

Thank you @Kelsey Van Scoy for such a great article! 

[Teresa_DevSamurai]

Thanks @Kelsey Van Scoy for the shout-out to AssetIT! It's a must-have app for asset management. 

Its comprehensive features streamline the process, making it easier and more efficient to track and manage assets.

Great recommendation!