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how to use connectors to migrate from jira software to jira align

how to use connectors to migrate from jira software to jira align

2 answers

1 vote
Shawn Kessler
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 13, 2019

Hi Meenu, information on how to connect Jira Software to Jira Align to synchronize data and start using the advanced Jira Align functionality is covered in the Help Center section linked below. 

Please keep in mind this integration is intended primarily for Jira Software system administrators who set up tool integration, and may also require the guidance of a Jira Align Solutions Architect.



0 votes
Peter Jessen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 13, 2019

Hi @Meenu Bhutani

You asked about migrating from Jira to Jira Align. Are you thinking your company will move data from Jira to Jira Align and then stop using Jira? That is not not the normal use case, and I don't know if Atlassian even supports that use case any longer.

Jira and Jira Align integrate and the two systems continue operating together in parallel, bidirectionally syncing every few minutes - typical configuration is Jira Align pulls from Jira every 7 minutes and pushes to Jira every 1.5 minutes.

Typically, team members (developers, QQA, BA, etc.) operate in Jira while Scrum Masters and Product Owners operate in both Jira and Jira Align.

Everyone hierarchically above the SM and PO (such as RTE/Program Manager, Product Manager, Executives) are in Jira Align only (or mostly). There is usually no reason for team members to be in Jira Align, as Jira provides them almost everything they need at the team level.


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