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access error for the URL

Hello Community,

I am getting access error for the URL 

Request your guidance on who can grant me permission to this area.

3 answers

2 accepted

0 votes
Answer accepted
Rich Sparks
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 28, 2022

Do you have a Technical Account Manager (TAM) or Jira Align Solution Architect (SA) you are working with? If so, they can get you access to your customer Confluence space.

0 votes
Answer accepted
Heidi Hendry
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 27, 2022 • edited

Hi Rohan,
Please log a Jira Align Support Ticket with us at


Thanks Heidi ! 

I did raise a ticket



0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 27, 2022

Hi @Rohan Bhokardankar and welcome to the community,

Contact your Jira admin since the specific feature, for requesting access it seems to be deactivated:,Access%20requests,-Users%20can%20request

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