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We have a probably and it's unclear what "'Jira rendered field" does since it does not seem to sync with the JIRA RTF format or the HTML format.
How do we ensure that JIRA align and JIRA both can support RTF format since it's clear that both apps have that ability but it seems to lose that ability thru the JIRA connector which is very strange..
What are the correct settings to use?
Hi @Joseph Mao ,
There are two parts to your question:
1. What is "Jira Rendered" vs HTML? and
2. How do we get Jira Align and Jira to properly render rich text format?
The short answer to a version of the second question (to have true HTML/RTF supported) is to install a pure HTML plug-in to Jira and replace the Description and Acceptance Criteria fields in Jira with new custom fields in native HTML.
The answer to the first question is actually the root of the problem.
Jira: Jira does not use native HTML in its wiki render. It uses a custom rich text formatting standard that is not HTML-compliant.
Jira Align: Jira Align started out as AgileCraft, an independent company (which you may know). AgileCraft, now Jira Align, natively supports rich text formatting that is HTML compliant.
VP, Enterprise Agility, Praecipio and
co-author of the newest Jira Align whitepaper co-written and co-branded with Atlassian "The Connected Enterprise: Close the Gap Between Business Strategy & Execution."