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Why does Jira Align default the program in the Configuration Bar?

Rebecca Hylek
Rebecca Hylek Aug 29, 2022

I'm a Super Admin for Jira Align.  For some reason, a few weeks ago no matter what area of focus I'm on in Jira Align, the configuration bar defaults to the same program.  How can I remove the default?

 

 

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Allan Maxwell
Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 29, 2022

@Rebecca Hylek Each time I (also superadmin) login, my configuration bar is set back to where it was when I last logged out. 

Could it be something with your Jira Align SSO settings preventing Jira Align from gracefully logging out?

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Allan Maxwell
Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 29, 2022

Maybe try logging out --rather than allowing JA to time-out --just to see what happens?

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Rebecca Hylek
Rebecca Hylek Sep 01, 2022

I'll try that however this just started a few weeks ago and no changes have been made that I'm aware of.  In the past, as you say, the configuration bar always set back to where it was when I logged out, either manually or via our SSO.  Now, it defaults to that same program every time even though I haven't put it in the configuration bar.  Strange...

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Allan Maxwell
Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 02, 2022

@Rebecca Hylek Are you blocking cookies in some way, such as using Chrome in Incognito mode or maybe using a virtual desktop?

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Rebecca Hylek
Rebecca Hylek Sep 08, 2022

No, cookies are not blocked and I'm not using virtual desktop. 

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