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Why aren't features mapping to their state in a process flow?

I set up a process flow for features in Jira Align.  I assigned a state to each column.  When I bring up the feature kanban in Process Flow in the Feature Backlog the features are all mapping to the first column regardless of their state.  When I switch to State they all map correctly.  Any ideas?

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Rae Gibbs
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 30, 2021 • edited

Hey @Kurt Smith ! If you set up a Process Flow after the features already existed in Jira Align, they will default to Unassigned because the mapping did not previously exist. Is this the first column that you are referring to? The Process Step will not update until a change is made. When using a Process Flow, the Process Step/Developmental Step should be used to drive the State. However, if the State is changed, it should default to the first Process Step (for that State) in the Process Flow. 

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Jesse Pearlman
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Aug 30, 2021



Had you selected that it be mapped?

Screen Shot 2021-08-30 at 3.03.19 PM.png

If you have, then see Rae's response.


If you haven't, then you need to set up the mapping on the next tab
Screen Shot 2021-08-30 at 3.06.19 PM.png

Hope this helped and apologies if you have done this preliminary work already.

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