Why aren't all sprints showing in the Dependency Committed By drop down?

[Kurt Smith]

The "depends on" has 6 sprints but only 4 of them are showing in the drop drown.  Does anyone know where the values in this drop down are sourced from?

[Samit Mehta _321 Gang_ · Accepted solution]

Hello Kurt,

One of the following could cause this:

1. When the "Depends on" team has not created all the Sprints on their board in Jira, or
2. If the "Depends on' team has created the Sprints in Jira, they are not getting synchronized into Jira Align due to some errors.

If you don't have Jira Align Super Admin privileges, then I would suggest:

1) Check the Jira Board for the "Depends on" team to make sure that all the Sprints have indeed been created.

2) If the Sprints exist on the Jira Board, then set your configuration to the "Depends on" team on the configuration bar, and set the Program Increment to the current PI. Then go to the Iterations Grid to see which iterations/sprints exist for the team.  You can get to the Iteration/Sprint Grid by selecting Team --> [MANAGE] Iterations/Sprints.

3) If you see that there are iterations / sprints missing in Jira Align for the "Depends on" team, then alert your Jira Align administrator that some of the sprints from Jira are not syncing for that team.

As a Jira Align administrator, you would have to look at the Administration -> Jira Management to troubleshoot why the Sprints are not getting synchronized.

[Kurt Smith]

I found out what was causing our problem.

Go to Team on the left blue menu then pull up Iterations...

Make sure the Iteration is correct in the Sync Date - it must match the actual Iteration - i.e. the Iteration is Sprint 5.  Sprint 5 has to be selected in the Sync Date.

Once I made this change the iterations began to appear in the Committed By drop down...

[Allan Maxwell · Accepted solution]

I'm going to take a wild guess and say that BA Operations & Mining does not have those Sprints yet in Jira Align.  If you are syncing Sprints from Jira, check their Jira Board.  If they do not exist then create them.

If the Sprints do exist in Jira, you may need to have your Jira Align Admin check the sprint mappings for errors ...for example the dates may not be close enough the anchor sprints created in the Program Increment.