Why am I seeing duplicate epics/features on my release train board?

[Ann Bouvier]

Why am I seeing duplicate epics/features on my release train board?

See attached screenshot.  I see duplicate features like RT1-720, RT1-679, RT1-676.  When I go to Jira there are not duplicates??

[Tom O'Connor · Accepted solution]

@Ann Bouvier  - The program board is showing features that are associated to each team either through story or teams association on the feature.  So a feature will show up in each teams row that the feature is associated too. 

The Program Board allows you to move features across sprints to visualize when a team should deliver their stories or standalone feature. This is useful for both upfront and continuous planning methodologies. Managers and planners in an organization will manually move features into sprints for each team during planning meetings or ceremonies.

When a feature is first added to the board – either through creating or editing a related story and assigning it to a relevant team and sprint, or by manually adding an orphan feature – it will be found in the Unplanned Sprint column.

You will need to change the Team Target Completion Sprint field of a feature to move it to a sprint on the board:

1. Select a feature to open its Quick View slide-out panel.
2. From the Team Target Completion Sprint drop-down, select the desired target sprint from the available selections, and then close the panel.

https://agilecrafthelp.zendesk.com/hc/en-us/articles/115005049268-10X-Program-Board

[Ann Bouvier]

The image I shared is showing for 1 team the same epic twice.

[Tom O'Connor]

@Ann Bouvier thanks for the further clarification.  Can you open up the duplicate feature and capture a screen shot of the Quick View and the Feature Details? Also confirm what your Tier 1 filters are set to for Program and PIs.  Are you filtering by a single Program and PI? 

It should not display twice in the same row as the team.  I might suggest you go ahead and submit a support case on this unexpected behavior.  

[Blakely Snyder]

Hi @Ann Bouvier , I'm also seeing this on my Program Board.  A couple of days ago, I saw a dozen or so duplicate Features and as of right now, I still have two.  I don't know of any actions that were taken by the team on the Features to remove the duplicates, they just stopped showing up.

[Ann Bouvier]

I was on vacation and now back, I am still seeing this.  I will submit a support ticket