The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello, could you please help investigate/fix this issue
Reproducing:
@Vijay Uskamalla Jira Align won't automatically delete the story unless you have the Delete Item Status configured under Admin - Jira Settings - Jira Setup. If you have this field configured, then when you delete in Jira, it will also permanently delete in Jira Align.
If you don't want it to immediately permanently delete in Jira Align, then this field is left blank, and you have to go to Admin - Jira Management - Jira Deleted Issues. You have to run this (I would recommend you don't run this during peak times since this is API intensive) and it will provide you a list of all the items that have been deleted in Jira, and then you can decide how you would like to handle it in Jira.
More info about Delete Item Status field: https://help.jiraalign.com/hc/en-us/articles/115000088453
More info about Jira Deleted Issues: https://help.jiraalign.com/hc/en-us/articles/360018815534
We don't have the deleted status in our Jira instance and we are looking for a direct action to delete the Jira Align story from JA when it was permanently deleted from Jira.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Vijay Uskamalla Then your option would be to go into Jira Align and go to Admin - > Jira Management - > Jira Deleted Issues and schedule to run it. Once it has finished running, you can select the items you would like to have deleted from Jira Align.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The roadmap challenge for large scale agile enterprises Regardless of the agile framework you use, the agile enterprise has a massive scale with the challenge to connect hundreds of teams and thous...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.