Problem:
Unable to see one Feature in the program board
1. Feature has stories
2. Feature has PI
There are other Features showing up in the Program board...
Please let me know if i am missing anything else here
Hi @Vandana Kurapati ,
For a feature to appear on the Program Board in a team swim lane, the feature must:
If you believe the feature matches conditions 1 and 2, but not 3, then click on "Extra Config" on the Program Board and turn on the "Unassigned Features" toggle.
One other consideration - Make sure you don't have any extra filtering set up under the Extra Config.
Regards,
Peter
Right on target, as usual, @Peter Jessen !
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@Peter Jessen Thank you Peter for your quick response.
Feature that i am trying to find matches all the 3 conditions that you suggested.
PI and program is set at the Jira Align Top filter and the Feature has stories, story in turn associated with team.
In Extra config filters -> all the filters are turned on
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G'day @Vandana Kurapati
Can you please check the audit log of the Feature and see if it had its Primary Program changed by the connector or by a user in Jira Align.
The issue might be tied to this bug:
https://jira.atlassian.com/browse/JIRAALIGN-564
Where the Feature is currently assigned to Program A but has Teams on it from Program B.
If this is the case you can move the Feature back to Program B to remove the Program B teams from the Program Board then move the Feature Back to Program A. We will be providing updates on the fix over the support ticket.
Please let us know if this resolves the issue.
Cheers!
Tim
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Thank you Tim.
There is only one program assigned to the Feature but the user moved the Program few days ago from Program A to Program B.
But the Team is associated with Current Program - i.e., Program B.
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Hi Vandana,
Thank you for the update. We believe the team from Program A is cached in the database and would be revealed by moving the Feature back to Program A. If you check the History on the Program Board by clicking More Actions > History you will be able see this particular Feature's edits by users which were most likely tied to Program A moves.
We will be reaching out with follow-on guidance over the corresponding support ticket to this thread.
Cheers!
Tim
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