Nielsen Timesheet Tracker

Robert Rogin July 2, 2020

Anyone know how to find this module in Jira Align? 

All of my search results say "not found"

Thank you,

Bob

1 answer

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Sam Tsubota
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2020

Hi @Robert Rogin , the timesheet module requires the purchase of an additional license to enable that functionality in Jira Align. For more information about licenses your Atlassian Enterprise Advocate can help you with that.

Here is some info on the timesheet module on the Jira Align Knowledge Base

https://agilecrafthelp.zendesk.com/hc/en-us/articles/115002643608?mobile_site=true

Robert Rogin July 2, 2020

Thank you, Sam. I read all of that earlier and have no idea if a license was obtained or not by my managers. The bookmark link that I recorded my time in last week now takes me to the new Jira Align. Once logged in, I tried to search for that module and came up empty. I opened a ticket and forwarded it to my Manager.

Bob

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Sam Tsubota
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2020

When you login to Jira Align do you see a clock icon in the lower left corner in the left menu? That indicates if you have access to the timesheet module in Jira Align.

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Rodrigo Cortez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2020

If you can't find the clock icon, then you can try to browse directly to:

 https://<your-instance>/timetracking/timetracking?Tab=1

 Screen Shot 2020-07-03 at 20.22.35.png

Unlikely, but possible:  your Admin might have missed to grant you Time Tracking roles, at your Jira Align User Profile details.

Robert Rogin July 5, 2020

Thank you for your reply. What do I insert in <your-instance>?

Bob

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Rodrigo Cortez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2020

Use your instance's FQDN:

e.g.

SaaS deployments:  https://domain.agilecraft.com/

On-Prem deployments: https://jiraalign.domain.com/

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