Jira's Acceptance Criteria content's bullets/numbers getting converted to "#" How to fix it?

[Vinay Sharma]

We have Jira and Jira Align integration. Wherein Jira's Acceptance Criteria custom field is mapped to Jira Align.

1) Jira's Acceptance Criteria content's bullets/numbers getting converted to "#" How to fix it?

2) Is there a way to include more than one acceptance criteria?

[Jamie Giantonio]

@Vinay Sharma for number 1 i am not sure of anyway to fix that, but maybe someone else has an idea.

the second question- the answer is no. From the Jira Integration guide :

For features and stories, you can synchronize a Jira custom field with acceptance criteria with Jira Align's acceptance criteria. In the box, type the Jira custom field ID that is used for acceptance criteria on classic projects, for example, customfield_12345.

Important: If you sync acceptance criteria between Jira and Jira Align, you'll lose Jira Align's functionality to manage multiple, individual acceptance criteria on all synced Jira Align features and stories. Acceptance criteria will be limited to one field per work item in Jira Align. If you decide not to sync acceptance criteria, you'll be able to use the individual acceptance criteria functionality on Jira Align work items, but information will not sync between the two platforms.

Here is another community post that has some more information / considerations