I was told by Atlassian team that "When you create bugs in Zephyr, those can be synchronized into Align so you can track the bugs that are being fixed by developers on the team". Could someone please guide me on how to get this sync working?
Jira Align does not have a Zephyr connector available. If you are an admin, you may see a Zephyr connector setting in the administrative role settings. Prior to the Atlassian acquisition, this was a connector we were investigating with some customers in a limited beta format. This connector toggle will be removed in the future to avoid any further confusion.
With the Jira/Jira Align integration, the development teams will work in Jira and there are several Zephyr connector and marketplace apps available. We recommend that you check out the marketplace for this and other great developer integrations and tools for Jira.