I have access to multiple ideation portals and currently there is no way for me to differentiate between portals. Is there any way I can know which portal I am submitting tickets to as an "External User".
Appreciate your help.
Ideation Group is determined by the externally accessed URL. As an Ideation (external) User, you can register for multiple groups, then to decide to which group you wanna contribute your Ideas with will depends on the URL you'll log in to.
In the example below, we can see Heidi's Ideation Group and its external URL:
I see what you're saying but currently there isn't yet a more convenient, visual cue other than the URL itself.
But that sounds a nice enhancement request. Would you consider raising a new Idea for that in Jira Align's public Ideation portal? (it's available for customers & prospects only)
Here you can find instructions on how to get there:
Hope it helps.