Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to unlock JIRA align account / locked out

How do I unlock my JIRA Align account.  I'm locked out. 


Is my login password the same across JIRA align and JIRA core and confluence?


2 answers

Hey Stacey, your login password is dependent on how your Jira Align instance is set up.

You have two options if you are locked out:

  1. Contact your Jira Align admin to reset your password.
  2. If you have a single sign on link (SSO), you could access Jira Align that way as well.
0 votes

Just answering the core/confluence bit - they're not integrated currently. If your admin has setup SSO for your company with both the Jira/Confluence instances AND Jira Align then you'd need to go via whatever internal processes are in place. I assume based on the question this isn't the case though :) 

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events