How is 'Functional Areas' permission granted to the Business Tools Support role?

Kelley Cooper January 23, 2020

I'm associated with the Business Tools Support role in JA; this role has been granted the following permissions in the Administration area:

  • Impersonate
  • Customers
  • Portfolios
  • Programs

I need access to the 'Functional Areas' permission as well; where is that permission granted/administered and by whom?

thank you!!!

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Peter Jessen
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January 23, 2020

Hi @Kelley Cooper ,


It sounds like your company created a custom role, as Business Tools Support is not a default role.

If you need to turn on or modify the Functional Areas you need Super Admin Rights or at least the right to access Administration -> Setup -> Functional Areas to start.

Do you have those rights?

Here is the related help article - .

Here is the release notes impacting its location. Note that the notes may not be clear, because you need to know this is a reference to a move of functionality within the Administration -> Roles functionality


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